Return Policy

AIM ATTITUDE Return / Refund Policy

Effective Date: October 4, 2025

Welcome to AIM ATTITUDE

Thank you for choosing AIM ATTITUDE INC. We operate and manage www.aimattitude.com, and we deeply appreciate your trust in our brand and purpose.

At AIM ATTITUDE, we create with intention — every product reflects care, craftsmanship, and conscious choice.
Because many of our items are made-to-order or digital, this Return / Refund Policy ensures fairness, transparency, and integrity while upholding our commitment to sustainability and responsibility.

Our goal is to deliver products that meet your expectations while maintaining the highest standards of quality and ethical production.

1. Digital Products (eBooks)

Due to the nature of digital products, once they have been accessed or downloaded, they cannot be returned.
However, we offer a 7-day refund period for digital purchases (including eBooks and software) to ensure your satisfaction and to allow time to review your purchase.

Refunds may be approved if:

The product was not delivered (for example, you never received the download email).
Technical issues prevent access or downloading.
The product contains irreparable defects that our support team cannot resolve.

Requests must be submitted within seven (7) days of the original purchase.
Refunds requested after this period will be reviewed on a case-by-case basis.

2. Made-To-Order Shoes

Each pair of AIM ATTITUDE made-to-order shoes is individually handcrafted for you.
This personalized process supports our commitment to sustainable and responsible fashion — producing only what is needed, reducing waste, and honoring craftsmanship.

Please review our detailed Made-To-Order Shoes FAQ for information about production timelines, cancellations, and return eligibility.
Because these items are custom-produced, refunds or cancellations may be granted only in cases of verified manufacturing defects or delivery errors.

3. Apparel Returns / Refunds

Most AIM ATTITUDE apparel items are made-to-order, ensuring conscious production and reduced environmental impact.
Each request for a return or refund is reviewed individually to maintain fairness and uphold product quality.

🟢 Third-Party Fulfillment Partner (Printful)
AIM ATTITUDE INC. partners with Printful for the fulfillment and production of all apparel orders.
All apparel returns, exchanges, and refunds follow Printful’s fulfillment policies.
You can review their official Return Policy here.

For details about returning or exchanging apparel, please visit our Apparel FAQ – Apparel Return Policy.

4. Eligibility for Refunds

AIM ATTITUDE will honor refund requests only under the following conditions:

Non-delivery of the product.
Download or access issues verified to be unrelated to your device, connection, or network.
Irreparable product defects confirmed by our support team.

Refund requests must be made within 7 days of purchase or delivery, and proof of purchase may be required.

5. Acceptable Reasons for a Refund Request

Refunds exist to protect customers from defective or misrepresented products — not as trial periods.
Acceptable reasons include:

Misrepresentation: The product differs materially from its description or images.
Functional issues: The product fails to perform as described.
Unresolved support concerns: Our support team cannot resolve the issue after reasonable efforts.

6. Unacceptable Reasons for a Refund Request

Refunds will not be issued for:

General dissatisfaction, such as “not what I expected” or “changed my mind.”
Refund requests made after the product has been accessed, downloaded, or used.
Requests based on personal preference rather than product functionality.

Please review all product details carefully and contact us before purchasing if you have any questions.

7. Processing Time for Refunds

Once a refund request is approved, please allow 5 to 10 business days for processing.
Refunds will be issued to your original payment method.
AIM ATTITUDE INC. is not responsible for delays caused by your financial institution.

8. Chargebacks and Disputes

Initiating a chargeback with your bank or payment provider without first contacting AIM ATTITUDE INC. to resolve the issue is considered a breach of this policy.
We reserve the right to dispute and challenge any chargeback claims that violate this Refund Policy.

9. Policy Updates and Revisions

AIM ATTITUDE INC. may revise or update this Refund Policy to reflect changes in our business, production process, or sustainability practices.
All updates will be posted here with the revised effective date.
Your continued use of our Site or purchases after updates constitutes acceptance of the revised terms.

10. How to Request a Refund

To request a refund, please Contact Us and include:

Order number
Product name
Reason for refund request
Proof of purchase (receipt or confirmation email)

Our support team will review your request and respond within 3–5 business days.

11. Contact Us

If you have any questions or need assistance regarding this policy, please reach out to us through our official Contact Page at www.aimattitude.com.

A Note from AIM ATTITUDE

Thank you for supporting AIM ATTITUDE — a global movement dedicated to living with intention, authenticity, and purpose.
Your conscious purchase supports a more sustainable and ethical approach to fashion and creativity, allowing us to continue crafting with care, awareness, and integrity.

CONTACT US